Privacy Policy

Effective Date: June 01, 2024

Last Updated: February 20, 2025

TinkerByteLabs (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website, apps, or AI services. By engaging with TinkerByteLabs, you agree to the terms outlined below.

1. Information We Collect

Data You Provide

• Contact Details: Name, email, phone number, company name.
• Project Requirements: Information shared during consultations or proposals.
• Payment Data: Billing address, transaction history (processed securely via third-party gateways like Stripe/PayPal).

Data Collected Automatically

• Usage Data: IP address, browser type, pages visited, session duration (via tools like Google Analytics).
• Cookies: Essential for functionality, analytics, and personalization. Manage preferences via your browser settings.
• AI Interactions: Inputs/outputs from tools like chatbots or custom GPTs (anonymized unless explicitly consented).

2. How We Use Your Data

• Service Delivery: Develop and maintain web/app/AI solutions per your requirements.
• Communication: Respond to inquiries, send project updates, and share newsletters (opt-out anytime).
• Improvements: Analyze usage patterns to enhance our services.
• Security: Detect and prevent fraud or unauthorized access.
• Legal Compliance: Meet regulatory obligations.

3. Data Sharing

We do not sell your data. Limited sharing occurs with:

• Third-Party Vendors: Hosting providers (AWS), payment processors, and AI tools (OpenAI) necessary for service delivery.
• Legal Authorities: If required by law (e.g., court orders).
• Business Transfers: Mergers, acquisitions, or asset sales.

4. Your Rights

Under GDPR, CCPA, and other regulations, you may:

• Access/Delete: Request a copy of your data or ask us to delete it.
• Correct: Update inaccurate information.
• Opt-Out: Unsubscribe from marketing emails.
• Restrict Processing: Limit how we use your data.

To exercise these rights, email: privacy@tinkerbytelabs.com.

5. Data Security

• Encryption: SSL/TLS for data transmission.
• Access Controls: Restricted to authorized personnel.
• Regular Audits: Vulnerability assessments and penetration testing.

6. AI & Data Processing

• Generative AI Tools: Inputs to our AI systems (e.g., RAG models) are anonymized and stored securely.
• Training Data: We do not use client data to train public AI models without explicit consent.
• Bias Mitigation: Regular audits to ensure ethical AI outputs.

7. Retention Period

We retain data only as long as necessary:

• Client Projects: 5 years post-completion for legal/accounting purposes.
• Marketing Data: Until you unsubscribe or request deletion.

8. International Transfers

Data may be transferred globally but protected via GDPR-compliant mechanisms (e.g., Standard Contractual Clauses).

9. Children’s Privacy

Our services are not directed at minors under 16. We do not knowingly collect their data.

10. Updates to This Policy

We’ll notify you of material changes via email or website banners. Regularly review this page for updates.

11. Contact Us

For questions or requests:

Email: privacy@tinkerbytelabs.com

This policy applies to:

• TinkerByteLabs’ website (www.tinkerbytelabs.com).
• All web, app, and AI services provided by TinkerByteLabs.